AirPods sounds like its far away

People are telling me my AirPods sounds like they are far way - but just one

AirPods (3rd generation)

Posted on Oct 19, 2023 8:52 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2023 9:01 AM

Thanks for reaching out Fj26,


It sounds like you're having some audio concerns with one of your AirPods when on a call. We can help.


A good place to start is with these steps If your left or right AirPod isn't working:


If there's low volume in one AirPod
If your left or right AirPod isn't playing any sound, or if the volume is too quiet, follow these steps:
1. Check the microphone and speaker mesh on each AirPod. 
microphone and speaker on an AirPod
2. If there's any debris, clean your AirPods.
3. Go to Settings > Accessibility > Audio/Visual > Balance, and make sure that the balance is set in the middle.




If you continue to run into difficulty, you can connect with Apple directly using either Get Support or if you're in a region without direct support options, you can also Contact Apple for support and service.


Hope that helps.


Take care.



1 reply
Question marked as Top-ranking reply

Oct 20, 2023 9:01 AM in response to Fj26

Thanks for reaching out Fj26,


It sounds like you're having some audio concerns with one of your AirPods when on a call. We can help.


A good place to start is with these steps If your left or right AirPod isn't working:


If there's low volume in one AirPod
If your left or right AirPod isn't playing any sound, or if the volume is too quiet, follow these steps:
1. Check the microphone and speaker mesh on each AirPod. 
microphone and speaker on an AirPod
2. If there's any debris, clean your AirPods.
3. Go to Settings > Accessibility > Audio/Visual > Balance, and make sure that the balance is set in the middle.




If you continue to run into difficulty, you can connect with Apple directly using either Get Support or if you're in a region without direct support options, you can also Contact Apple for support and service.


Hope that helps.


Take care.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods sounds like its far away

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.