Delete in Messages is greyed out

The Delete command in Messages is grayed out whether I select any messages or not. The only way to delete is to select one message at a time, slide left, hit the trans can, then confirm. Makes deleting more than one message an absolute pain. Select All is also grayed out.


I logged out of Messages, restarted the computer and logged on to Messages again, but the behavior continues.


This is on an iMac running Sonoma 14.0



iMac 27″, macOS 14.0

Posted on Oct 19, 2023 9:44 AM

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Posted on Oct 23, 2023 5:05 AM

I found the solution. To delete multiple Messages you need to select them, control-click, and choose Delete in the contextual menu.


It is still strange though that the Delete command in the Edit menu, as well as several other commands in that menu, are inactive in Messages.

2 replies

Oct 20, 2023 9:28 AM in response to tmatsoukas

Hello tmatsoukas,


This article walks you through how to delete Messages on your Mac: Delete messages and conversations in Messages on Mac - Apple Support. Follow this guidance for deleting multiples:


"Delete one or more messages

  1. In the Messages app  on your Mac, select a conversation.
  2. Select one or more messages (including text messages, photos, videos, files, web links, audio messages, or emoji) in the transcript, press Delete, then click Delete in the dialog.

Note: When you delete a message, it’s moved to the Recently Deleted folder on your device, but not anyone else’s. When you want to delete a message for everyone, use Undo Send."


Selecting multiple items can be done by:

  • Press and hold the Command key, then click the items
  • Or, for items next to each other, click the first item, hold Shift and click the last item.



We hope this helps. Let us know if we can assist with anything else at all. Take care.


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Delete in Messages is greyed out

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