new keyboard

new keyboard/old iMac . the key board works unwire, not off wire

iMac 21.5″, macOS 10.15

Posted on Oct 19, 2023 1:48 PM

Top-ranking reply

rkaufmann87

Level 10

148,500 points

Posted on Oct 19, 2023 2:11 PM

You need to pair it with your computer, have you done that? Please refer to:

Connect an Apple wireless keyboard, mouse, or trackpad with Mac - Apple Support

View in context

Similar questions

MacBook Air M3 not recognizing wired Apple keyboard Apple wired keyboard A1243 worked this very Monday, now no connection at all. Restart, disk utility, but no connection. Running latest OSX, connected through hub as well as a dongle, both works with hard drives, printers etc. Tried the keyboard at a apple auth dealer with an imac, works perfectly, no cable issue. Called apple support, they have no idea... So what's is going on? More of the planned obsolesce business? This is just a simple wired tool, not even bluetooth.... Or is there a hidden setting somewhere deep in system preferences? [Re-Titled by Moderator]
767 1
Key board not working the wireless keyboard is not working is some one there who can help me? is a Mac 16
1578 2
usb keyboard not recognised My iMac has suddenly stopped recognising my apple extended usb keyboard. The physical connection seems to be good because I can still connect to the Mac from the USB ports on the keyboard. So far I've tried disk first aid and I've zapped the PRAM. What else might revive it?
1237 2

1 reply

Top-ranking reply

rkaufmann87

Level 10

148,500 points

Oct 19, 2023 2:11 PM in response to dweinik

You need to pair it with your computer, have you done that? Please refer to:

Connect an Apple wireless keyboard, mouse, or trackpad with Mac - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

new keyboard

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up