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MacBook Pro Account Locked

I am locked out of my MacBook Pro User Account and can’t find anything on what to do. I never noticed any options to reset my password after my third attempt. Only that it said it was initially locked for 8 hours. Now it just says “Your Account Is Locked”. How can I unlock my Mac.

MacBook Pro 13″, macOS 12.2

Posted on Oct 19, 2023 6:51 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2023 7:01 PM

ThomasHodak Said:

"MacBook Pro Account Locked: I am locked out of my MacBook Pro User Account and can’t find anything on what to do. I never noticed any options to reset my password after my third attempt. Only that it said it was initially locked for 8 hours. Now it just says 'Your Account Is Locked'. How can I unlock my Mac."

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Troubleshooting a Locked Mac Account:


Reset the Password Using the Login Screen:

You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. No Success? Go here: If you can't Reset your Mac Login Password - Apple Support

2 replies
Question marked as Top-ranking reply

Oct 19, 2023 7:01 PM in response to ThomasHodak

ThomasHodak Said:

"MacBook Pro Account Locked: I am locked out of my MacBook Pro User Account and can’t find anything on what to do. I never noticed any options to reset my password after my third attempt. Only that it said it was initially locked for 8 hours. Now it just says 'Your Account Is Locked'. How can I unlock my Mac."

-------


Troubleshooting a Locked Mac Account:


Reset the Password Using the Login Screen:

You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. No Success? Go here: If you can't Reset your Mac Login Password - Apple Support

Oct 19, 2023 7:02 PM in response to ThomasHodak



ThomasHodak Said:

"MacBook Pro Account Locked: I am locked out of my MacBook Pro User Account and can’t find anything on what to do. I never noticed any options to reset my password after my third attempt. Only that it said it was initially locked for 8 hours. Now it just says 'Your Account Is Locked'. How can I unlock my Mac."

-------


Troubleshooting a Locked Mac:


Contact Apple Support:

If you cannot get the above link to work, then you should refrain from using it, and contact Apple Support.

Apple Contact Us Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.

MacBook Pro Account Locked

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