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ios17 vpn issues and phone issues

So this morning I downloaded ios17 and ever since then my phone hasn't been working like it should. My VPN keeps turning on and off over and over again all day disconnecting and reconnecting to WIFI, I have'nt been able to use an app normally since this morning. Also app will randomly close on me and freeze on me please help! I have a 13 pro btw!

iPhone 13 Pro, iOS 17

Posted on Oct 19, 2023 10:04 PM

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Posted on Nov 25, 2023 5:27 PM

Have iOS 17.1.1 loaded. I cannot browse with google chrome or safari unless I turn off the VPN. As soon as I disconnect vpn, browsing works again. Have upgraded to latest ExpressVPN, and nothing has changes despite rebooting the iPad several times. Running iPad Pro 4th generation. I have never had an issue running the vpn before.

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Question marked as Top-ranking reply

Nov 25, 2023 5:27 PM in response to bruno75

Have iOS 17.1.1 loaded. I cannot browse with google chrome or safari unless I turn off the VPN. As soon as I disconnect vpn, browsing works again. Have upgraded to latest ExpressVPN, and nothing has changes despite rebooting the iPad several times. Running iPad Pro 4th generation. I have never had an issue running the vpn before.

Nov 6, 2023 10:38 PM in response to bruno75

I am experiencing a similar issues and I have confirmed I am on the latest IOS 17.1.


My WIFI is dropping out occaisionally, but the real issue is VPN has stopped working. I haven't updated my MacBook to Sonoma, because I hear the same issue is happening there.


  1. VPN works on my older iphone, just not the ipad with ios17.1
  2. my work VPN is not connecting, or it is connecting then disconnecting straight away.
  3. IOS17.1


Will be able to get the log errors if that helps.


Oct 21, 2023 5:09 AM in response to ios17-vpn-issues-phone-issues

Hey there ios17-vpn-issues-phone-issues,


We'd like to help by learning more about what's happening, along with ruling out some basics:


  1. You mentioned that your VPN keeps turning off/on throughout the day, but have you contacted your VPN provider to rule out anything on their end?
  2. Which app is crashing/becoming unresponsive?
  3. We understand you have iOS 17 installed, but the latest version is iOS 17.0.3. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then update: Update your iPhone or iPad We also recommend making sure that all apps are up to date: How to manually update apps on your Apple device


Cheers!

Dec 6, 2023 5:32 AM in response to ios17-vpn-issues-phone-issues

Hi,


We have the same issue.

After troubleshooting, it appears that when going in Safari and browsing to "basejumper.apple.com" triggers the On Demand VPN connection.

Although basejumper.apple.com is not in the "safari domains" section of the management profile / vpn profile which may trigger it.


Perhaps this is the case for others as well?


Solution not yet known. Feedback is welcome!

Jan 11, 2024 1:10 AM in response to ios17-vpn-issues-phone-issues

Hello Apple,


I experiment the same issue vith my VPN.

My Iphone is Iphone 14 pro

Ios 17.2.1

Freedome VPN on the latest update

My VPN shut down many times a day and I have to reconnect it to use Whatsapp and other apps.


I uninstalled the Freedome app, I also restarted the phone many times and nothing is changing.


Can you please inform?

Best regards

Thomas


ios17 vpn issues and phone issues

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