iPhone 15 Pro Max Camera app shutter button unresponsive

Hello LeVeau,

Do you notice if the lack of response occurs in the same area of the screen all of the time? If so, that might point to a hardware concern, especially with this occurring over several updates. To help with diagnostics, we would recommend that you contact Apple Support so they can run some testing.

Cheers!

Hey LeVeau,

Thanks for providing more clarifying details. If you have a screen protector or case on your iPhone, try testing for this behavior with those items removed. If it is still occurring, we recommend reaching out to Apple Support for a closer look at your iPhone hardware: Get Support

Take care.

Hi everyone! I always experience having a delay/unresponsive camera shutter button when I am on a low light environment. Depth information might having a hard time measuring the depth of field that’s why this issue exists. I think I found a fix/solution for those who are experiencing camera shutter delay/unresponsive, disable the “Portraits in Photo mode” in settings. Right after I disable it, I did not experience the issue again.

To do this, follow the following steps:

Settings > Camera > Portraits in Photo Mode > Turn it off.

I guess iOS 17 is not yet flawlessly working especially on new devices. I hope Apple will fix the issue soon. Hope it helps!

iPhone 15 running on 17.1.2 user here.

I am facing the same issue on my iPhone 15 Pro Max. The keyboard is in the same area where the camera shutter would be, and my keyboard is always responsive so doubtful that it has anything to do with the location on the screen.

Have you been able to resolve your issue?

Funny, I actually turned that option on - portrait mode in photos - and it solved the spinning camera shutter spinning force problem.. but none of my low light pics will take in 48mp. Wondering if this is a known software issue and will it be fixed in future updates?

thanks for the tip.. seems like only in good lighting or day time pics will take at 48mp. Hope they fix this soon!

I’m having the same issue. It just doesn’t respond sometimes.

Same issue with mine

Thank you for this, I’m going to try it out!

You’re most welcome! Observe your device after you try it out. Update the community as well if it works on your phone.

You’re most welcome! Make sure to make an update if you did not experience the camera shutter issue again after you try it out. :)

I’ve been monitoring my device since this suggestion and I am happy to share that I haven’t experienced the issue at all. Thank you so much!!