Problem to activate gift card

when I tying to activate gift card it says invalid number

iPad mini 6, iPadOS 16

Posted on Oct 20, 2023 8:05 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2023 9:18 AM

See -> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

⤵️

Card is not valid

If you see a message that says that your card is not valid, here's what to do:

  1. Make sure that your card is not an Apple Store Gift Card. Apple Store Gift Cards are gray, white, silver, or gold. You can’t redeem Apple Store Gift Cards in the App Store or iTunes Store. Find out what to do if you have an Apple Store Gift Card or don't know what type of gift card you have.
  2. Try entering your redemption code manually. When you redeem a gift card, tap or click "You can also enter your code manually." Make sure that you enter the redemption code that begins with "X", not a different number on the card.
  3. Make sure that you enter the correct characters. Some letters and numbers look alike, such as:
  • B and 8
  • D and O
  • E and 3
  • G and 6
  • O and Q
  • O and 0
  • S and 5
  • U and V
  • Z and 2


Contact Apple Support.

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


1 reply
Question marked as Top-ranking reply

Oct 20, 2023 9:18 AM in response to lelik132

See -> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

⤵️

Card is not valid

If you see a message that says that your card is not valid, here's what to do:

  1. Make sure that your card is not an Apple Store Gift Card. Apple Store Gift Cards are gray, white, silver, or gold. You can’t redeem Apple Store Gift Cards in the App Store or iTunes Store. Find out what to do if you have an Apple Store Gift Card or don't know what type of gift card you have.
  2. Try entering your redemption code manually. When you redeem a gift card, tap or click "You can also enter your code manually." Make sure that you enter the redemption code that begins with "X", not a different number on the card.
  3. Make sure that you enter the correct characters. Some letters and numbers look alike, such as:
  • B and 8
  • D and O
  • E and 3
  • G and 6
  • O and Q
  • O and 0
  • S and 5
  • U and V
  • Z and 2


Contact Apple Support.

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


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Problem to activate gift card

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