I'm trying to do my banking with Chase Bank. I can not sign in because the browser needs to be updated when I try to update the browser the system says it's already updated I have an automatic update setting
[Re-Titled by Moderator]
iMac 21.5″, macOS 10.15
To upgrade Safari from Safari 15.6.1 to a later version you would need to upgrade your Mac from macOS 10.15.7 to a later version.
The model year of an iMac is available at Apple menu > About This Mac.
A late 2012 through late 2013 iMac can be upgraded to Catalina 10.15.7 but no later. See: How to download and install macOS - Apple Support
A mid 2014 and late 2014 iMac can be upgraded to the latest version of Big Sur macOS 11 but no later. See: How to download and install macOS - Apple Support
A late 2015 iMac can be upgraded to the latest version of Monterey macOS 12 but no later. See: How to download and install macOS - Apple Support
A 2017 iMac can be upgraded to the latest version of Ventura macOS 13 but no later. See: How to download and install macOS - Apple Support
A 2019 or later iMac can be upgraded to the current version of Sonoma macOS 14. See:How to upgrade to macOS Sonoma - Apple Support
If you can’t or don’t want to upgrade, you may want to use a 3rd party internet browser that supports running their current version on your Mac. One option is Chrome: https://www.google.com/chrome/
To upgrade Safari from Safari 15.6.1 to a later version you would need to upgrade your Mac from macOS 10.15.7 to a later version.
The model year of an iMac is available at Apple menu > About This Mac.
A late 2012 through late 2013 iMac can be upgraded to Catalina 10.15.7 but no later. See: How to download and install macOS - Apple Support
A mid 2014 and late 2014 iMac can be upgraded to the latest version of Big Sur macOS 11 but no later. See: How to download and install macOS - Apple Support
A late 2015 iMac can be upgraded to the latest version of Monterey macOS 12 but no later. See: How to download and install macOS - Apple Support
A 2017 iMac can be upgraded to the latest version of Ventura macOS 13 but no later. See: How to download and install macOS - Apple Support
A 2019 or later iMac can be upgraded to the current version of Sonoma macOS 14. See:How to upgrade to macOS Sonoma - Apple Support
If you can’t or don’t want to upgrade, you may want to use a 3rd party internet browser that supports running their current version on your Mac. One option is Chrome: https://www.google.com/chrome/
I'm trying to do my banking with Chase Bank. I can not sign in because the browser needs to be updated when I try to update the browser the system says it's already updated I have an automatic update setting
This is Chase Bank's problem to fix. They need to stop using the outdated and privacy-intrusive "user agent" query. Unfortunately, that leaves you out in the cold until they realize the error of their ways and correct it.
The workaround for end users who are unable to update their Macs to a newer macOS version is to use a different browser.
Consider Brave:
Firefox is a distant second choice:
https://www.mozilla.org/en-US/firefox/new/
The bottom line is that there is nothing wrong with your Mac's version of Safari, but that bank is using an outdated and ill-conceived method of determining browser requirements. If you are so motivated direct their attention to the WWW publication User-Agent Client Hints (courtesy VikingOSX).
In-depth background discussion here: chase wants me to update safari to 16, should I do that? - Apple Community
I can't update my Safari browser because it says is updated.
