I need to update my browser and I don't know how

Tried to update my safari browser and I can't figure out why it won't update

iMac 24″, macOS 12.2

Posted on Nov 6, 2023 11:11 AM

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8 replies

Mar 5, 2024 10:36 AM in response to Richkenjen

Richkenjen wrote:

See above, I have a safari browser


This is an old thread.


Is this still Chase as discussed above, or is this some other website?


Which iOS or iPadOS or macOS are you using here?


Safari is part of iOS, iPadOS, and macOS, and updated with the operating system.


If you have updated or upgraded to the most current version, you have the latest available Safari.


If your iPhone or iPad or Mac does not support the latest version, you may need to use an alternative browser, or a newer iPhone or iPad or Mac.


Or the website is broken, as was the case with Chase earlier in this thread.

Nov 6, 2023 6:54 PM in response to lukarces62

You may notice we can tell without even asking that you are using Chase Bank.


They are the only large financial institution with this problem, and it is theirs to fix. They need to stop using the outdated and privacy-intrusive "user agent" query to determine browser compliance. No responsible institution does that any more, for good reason. Unfortunately, that leaves you out in the cold until they realize the error of their ways and correct it.


The workaround for end users who are unable to update their Macs to a newer macOS version is to use a different browser.


Consider Brave:


https://brave.com/


Firefox is a distant second choice:


https://www.mozilla.org/en-US/firefox/new/


The bottom line is that there is nothing wrong with your Mac's version of Safari, but that bank is using an outdated and ill-conceived method of determining browser requirements. If you are so motivated direct their attention to the WWW publication User-Agent Client Hints (courtesy VikingOSX).


In-depth background discussion here: chase wants me to update safari to 16, should I do that? - Apple Community

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I need to update my browser and I don't know how

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