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My App Store say a previous billing problem but I haven’t made a purchase

i Can not find what my charge was that created it to say a previous purchase

iPhone 6s Plus, iOS 12

Posted on Oct 20, 2023 2:59 PM

Question marked as Top-ranking reply

Posted on Oct 20, 2023 3:03 PM

Hi there


See this to see your purchase history


How to see what you were charged for

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription. Find out where else you can view your Purchase History.



1 reply
Question marked as Top-ranking reply

Oct 20, 2023 3:03 PM in response to winterrose4

Hi there


See this to see your purchase history


How to see what you were charged for

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription. Find out where else you can view your Purchase History.



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My App Store say a previous billing problem but I haven’t made a purchase

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