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jdcasares129 Author

Level 1

4 points

Apple Devices and Epson iPrint scanning problem

Hi everyone - I have an Epson XP-430 printer that generally functions very well. I can print, scan, and copy mostly without issue.

However, when I use the Epson iPrint app to scan to my iPad or iPhone, I can’t change the “Source” for the feed from the scanning bed to the document feeder. There is a document loaded to scan and the feeder is open. But nothing comes up as an option - it always scans from the default scanning bed. As a result, I can only scan one page at a time on the scanning bed. Has anyone encountered this issue or know how I can get the document source option to come up on Epson iPrint?

Posted on Oct 20, 2023 4:04 PM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

289,538 points

Posted on Oct 21, 2023 5:46 AM

As both are third-party products over which Apple has no control or ability to provide support, you might be best advised to seek assistance from directly Epson Technical Support - or the iPrint App Developer:

How to contact an app developer - Apple Support

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Apple Devices and Epson iPrint scanning problem

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