Age restriction on app store not working

In settings>screen time>>content restrictions, I can restrict apps on the app store by age ratings. I currently have mine set to 17+ but it doesn’t let me download apps that are 17+. I’ve tried changing it, and it works fine for enabling and disabling the download of other age rated apps, such as 12+. How should I fix this?

iPhone 12

Posted on Oct 20, 2023 4:17 PM

Reply

Similar questions

4 replies

Oct 21, 2023 1:35 PM in response to j3ssic417

Hello j3ssic417,


We would like to see how we can help you with the age restrictions that are affecting your downloads. Have you had a chance to restart your iPhone since making this change? If not, please follow the steps in this link and get back to us with your results: Restart your iPhone - Apple Support


"How to restart your iPhone X, 11, 12, 13, or later

  1. Press and hold either volume button and the side button until the power-off slider appears.

The volume button is located on the left side of the device, and the side button is located on the right


2.Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3.To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Age restriction on app store not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.