I am attempting to connect a 1st gen pencil with a 10th gen iPad and I am receiving a "accessory not supported" error.
I followed the Apple Pencil compatibility - Apple Support (CA), which says as long as I have the adapter this should work. The 10th gen only supports for the 1st gen pencil, so it makes no sense for me to go out and get the Pencil 2.
What else can I try to fix this error?
iPad, iPadOS 16
See:
Pair Apple Pencil with your iPad - Apple Support
The first generation Pencil is charged and paired from iPad10 using the iPad charging cable - and an Apple USB-C to Apple Pencil Adapter:
New first generation Pencils now ship with this special adapter in the box along with the Pencil. However, some older stock purchased from retailers may lack the USB-C to Lightning adapter - and may instead have an older Lightning to Lightning Adapter.
For owners of older first generation Pencils, or for “old stock” new Pencils, the new special adapter can be purchased directly from Apple as an accessory.
https://store.apple.com/xc/product/MQLU3ZM/A
Assuming that you are using a first generation Pencil and the correct charging Adapter and USB-C cable with your iPad10, if you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Genius Bar Reservation and Apple Support Options - Apple
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
See:
Pair Apple Pencil with your iPad - Apple Support
The first generation Pencil is charged and paired from iPad10 using the iPad charging cable - and an Apple USB-C to Apple Pencil Adapter:
New first generation Pencils now ship with this special adapter in the box along with the Pencil. However, some older stock purchased from retailers may lack the USB-C to Lightning adapter - and may instead have an older Lightning to Lightning Adapter.
For owners of older first generation Pencils, or for “old stock” new Pencils, the new special adapter can be purchased directly from Apple as an accessory.
https://store.apple.com/xc/product/MQLU3ZM/A
Assuming that you are using a first generation Pencil and the correct charging Adapter and USB-C cable with your iPad10, if you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Genius Bar Reservation and Apple Support Options - Apple
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
The USB-C to Lightning Adapter that you have purchased is not intended for charging/pairing a first generation Apple Pencil with iPad10.
To charge and pair your Pencil with your ipad, you require this specific adapter:
https://store.apple.com/xc/product/MQLU3ZM/A
I believe you need to be using this adapter, instead.
Tap the Apple Store link below.
https://www.apple.com/shop/product/MQLU3AM/A/usb-c-to-apple-pencil-adapter
Tap and follow the procedures in this Apple support article.
Pair Apple Pencil with your iPad - Apple Support
I purchased the usb c to lightning adapter and Al connected to find this message. I have no issues connecting this pencil to an older iPad.
I followed this and connected which results in the error I mentioned.
Moving to this adapter was the solution. Thanks
You're very welcome. I'm delighted that the problem was easily resolved.
iPad (10th Gen) not working with Apple Pencil (1st Gen) w/ adapter
