iPhone won’t let me change iMessage back to phone number instead of iCloud

It won’t let me change my IMessage back to my phone number it’s only using my iCloud and my phone is on and I pay a phone bill every month


[Edited by Moderator]

iPhone 11, iOS 17

Posted on Oct 20, 2023 6:40 PM

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Question marked as Top-ranking reply

Posted on Oct 21, 2023 3:00 PM

Hello Trinitymason,


We would like to see how we can help you with adding your number to Messages. Follow the steps in this link and get back to us with your results: Add or remove your phone number in Messages or FaceTime - Apple Support


"If you can't see or select your number in Messages or FaceTime

  1. Make sure that you're using the latest software for your Mac or iOS device
  2. Make sure that you correctly followed the iPhone steps to set up your phone number. You should be using the same Apple ID on all of your devices.
  3. In the "You can be reached" section of Messages and FaceTime settings, make sure that there are checkmarks beside your phone number and Apple ID:

You can simultaneously use both your phone number and email address to start or receive conversations in Messages.

If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:

  1. On your Mac:
    • In Messages, choose Messages > Settings, then click iMessage. Click Sign Out.
    • In FaceTime, choose FaceTime > Settings, then click General. Click Sign Out.

2.On your iPhone, iPad, and iPod touch:

    • Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    • Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.

3.On your iPhone:

    • Go back to Settings > Messages and make sure that iMessage is turned on.
    • Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.

4.Using the same Apple ID, sign back in to Messages and FaceTime on your other devices. 


If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support."


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 21, 2023 3:00 PM in response to Trinitymason

Hello Trinitymason,


We would like to see how we can help you with adding your number to Messages. Follow the steps in this link and get back to us with your results: Add or remove your phone number in Messages or FaceTime - Apple Support


"If you can't see or select your number in Messages or FaceTime

  1. Make sure that you're using the latest software for your Mac or iOS device
  2. Make sure that you correctly followed the iPhone steps to set up your phone number. You should be using the same Apple ID on all of your devices.
  3. In the "You can be reached" section of Messages and FaceTime settings, make sure that there are checkmarks beside your phone number and Apple ID:

You can simultaneously use both your phone number and email address to start or receive conversations in Messages.

If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:

  1. On your Mac:
    • In Messages, choose Messages > Settings, then click iMessage. Click Sign Out.
    • In FaceTime, choose FaceTime > Settings, then click General. Click Sign Out.

2.On your iPhone, iPad, and iPod touch:

    • Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    • Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.

3.On your iPhone:

    • Go back to Settings > Messages and make sure that iMessage is turned on.
    • Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.

4.Using the same Apple ID, sign back in to Messages and FaceTime on your other devices. 


If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support."


Cheers!

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iPhone won’t let me change iMessage back to phone number instead of iCloud

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