After installing Sonoma OS 14.0, virtually every photo I have taken and photo album I created for the past YEAR have disappeared from Photos , except, weirdly, for a handful of scattered photos from this time. Basically, every photo and video I've taken from Oct 2022 to present is missing. The photos are still on my iPhone, thankfully, but how can I restore these photos/videos? Help!
MacBook Pro 15″, macOS 10.15
tropicalista,
If you're using iCloud Photos you may try checking out the iCloud website to see if the affected photos are present there.
This can help to see if they're missing specifically from the Mac or from iCloud as a whole. If they are present on the website then you may proceed to download them from there.
If needed the iCloud site can be found here: iCloud
Cheers.
Hello tropicalista,
Welcome to the Apple Support Communities.
The Apple Support article that you started with explains how you can check the Recently Deleted album. If the photos you are looking for were recently deleted, follow these instructions to attempt recovery: If you're missing photos or videos in the Photos app.
You may also want to check that the photos were not added to the Hidden album. Go here for more information: Hide photos on your iPhone, iPad, or Mac.
Please reply back if you need more help.
Cheers!
Hi Greeenhouse, I'm wondering about that, too (the help)! I did find all my "lost" photos in the iCloud, but still haven't moved them from there to my MacBook Photos. The only way I see is to download from the cloud, then go to Photos and then import them from the Download folder. Seems like kind of a roundabout way to do it, not to mention time consuming, so I've just left them in the Cloud for now. If you hear of an easier and simplier way, please let me know!
I ended up severing my link to icloud which was a bit scary because my laptop kept freaking out during the process. But I restarted, re-established the link, restarted again and shazam there were my photos in PHOTOS! It wasn't an easy process and I wish I could walk you through it but probably couldn't duplicate it myself!
Hello, no, the photos were not deleted nor were they hidden. These photos suddenly disappeared after I installed Sonoma 14.0. The odd thing is that it appears to be mostly just the photos of the last 12 months or so--entirely gone. Earlier photos (taken before Oct 2022) seem to be pretty much intact. I've noticed others in this community encountered this same problem after downloading Sonoma. It would appear there is some glitch in this program that is doing this. Do you know of other remedies to this problem?
Hi Greenhouse, thanks for your suggestion. I think I would be a bit afraid to do what you did, but I'm glad it worked out for you! Maybe someone out there has an easier solution to this problem. Thanks again though!
Hello, yes! They were in iCloud. Thanks so much! Now, though, how do I make those photos, videos and folders visible in Photos on my MacBook?
I mean My Albums on Photos, not folders.
Hey! Where did your help go? Did you figure this out? I'm having the same problem.
Lost Photos after Installing Sonoma
