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Val_J Author

Level 1

4 points

Update 17.1 messed up phone

iPhone 14 Pro Max is not working properly since recent update. Screens constantly locking up. Is there going to be a fix? OR how can I remove current update?

iPhone 14 Pro Max

Posted on Oct 21, 2023 4:52 AM

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1 reply

bbesspete

Community Specialist

Oct 22, 2023 7:16 AM in response to Val_J

Hello Val_J,

iOS cannot be downgraded for security reasons. However, there are some steps you can try that may resolve the issue:

Try a force restart if your iPhone is unresponsive: Force restart iPhone - Apple Support

If it occurs in a specific app, check for any pending app updates: How to manually update apps on your Apple device - Apple Support

You can also reach out to Apple Support directly. They have tools to investigate further: Get Support

Take care.

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Update 17.1 messed up phone