My Iphone 14 pro max screen got stuck when my software got updated

My Iphone 14 pro max screen got stuck when my software got updated

iPhone 14 Pro Max, iOS 16

Posted on May 19, 2023 11:47 AM

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Question marked as Top-ranking reply

Posted on May 19, 2023 11:58 AM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


Find Locations

2 replies
Question marked as Top-ranking reply

May 19, 2023 11:58 AM in response to Assam1

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


Find Locations

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My Iphone 14 pro max screen got stuck when my software got updated

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