When opening the AirPod pro container next to my iPhone the display showing my charge status has never popped up like my previous AirPods. Now my AirPod Pros stopped playing altogether.

I recently updated my OS (just before first connecting to Bluetooth) and things were working fine until this AM. Then they stopped playing. Since then I have 1) disconnected them from Bluetooth (no luck) and forgotten them on Bluetooth and recognized then (no luck).

iPhone XS Max, iOS 15

Posted on Oct 21, 2023 6:20 AM

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Question marked as Top-ranking reply

Posted on Oct 22, 2023 8:27 AM

Hey HelpPleaseSoon,


We're grateful that you posted here so we can help you figure this out.


It sounds like you may have already done this based on the article at the top of this page, but you've tried reseting your AirPods Pro and reconnecting them, right? If you didn't give that a shot, then you'd want to follow the steps here: How to reset your AirPods and AirPods Pro - Apple Support


If that hasn't done the trick, this article has some more information that may be helpful: If your AirPods or AirPods Pro won't connect - Apple Support


We hope this information is helpful!


Have a great day.

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Question marked as Top-ranking reply

Oct 22, 2023 8:27 AM in response to HelpPleaseSoon

Hey HelpPleaseSoon,


We're grateful that you posted here so we can help you figure this out.


It sounds like you may have already done this based on the article at the top of this page, but you've tried reseting your AirPods Pro and reconnecting them, right? If you didn't give that a shot, then you'd want to follow the steps here: How to reset your AirPods and AirPods Pro - Apple Support


If that hasn't done the trick, this article has some more information that may be helpful: If your AirPods or AirPods Pro won't connect - Apple Support


We hope this information is helpful!


Have a great day.

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When opening the AirPod pro container next to my iPhone the display showing my charge status has never popped up like my previous AirPods. Now my AirPod Pros stopped playing altogether.

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