The portrait mode does not work (front camera), iPhone 14

The front camera takes lots of time to focus, even though there is enough light, etc. Today I noticed that the portrait mode does not work on the front camera. When I'm taking a selfie everything looks okay, but when I look at the photo in the gallery - it looks like a regular photo without any depth as it is supposed to be. Any help will be much appreciated.

iPhone 14

Posted on Oct 21, 2023 7:14 AM

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Question marked as Top-ranking reply

Posted on Oct 22, 2023 12:15 PM

Hello 361km,


Are you able to adjust the depth in post using these steps:


"Adjust Depth Control and Portrait Lighting

After you take a photo in Portrait mode, you can adjust the level of background blur and the intensity of Portrait Lighting effects.

  1. Tap a Portrait mode photo in your library.
  2. Tap Edit, then tap the Depth Control buttonNo alt supplied for Image at the top of the screen to adjust Depth Control or Portrait Lighting buttonNo alt supplied for Image to adjust Portrait Lighting. A slider appears below the photo.
  3. Drag the slider left or right to adjust the effect. A gray dot above the slider marks the original value for the photo.
  4. Tap Done."


Additional details can be found here: Use Portrait mode on your iPhone


Let u know the results.


Cheers!


50 replies
Question marked as Top-ranking reply

Oct 22, 2023 12:15 PM in response to 361km

Hello 361km,


Are you able to adjust the depth in post using these steps:


"Adjust Depth Control and Portrait Lighting

After you take a photo in Portrait mode, you can adjust the level of background blur and the intensity of Portrait Lighting effects.

  1. Tap a Portrait mode photo in your library.
  2. Tap Edit, then tap the Depth Control buttonNo alt supplied for Image at the top of the screen to adjust Depth Control or Portrait Lighting buttonNo alt supplied for Image to adjust Portrait Lighting. A slider appears below the photo.
  3. Drag the slider left or right to adjust the effect. A gray dot above the slider marks the original value for the photo.
  4. Tap Done."


Additional details can be found here: Use Portrait mode on your iPhone


Let u know the results.


Cheers!


Oct 22, 2023 8:43 AM in response to 361km

Hi 361km,


We understand you might be having an issue with your front camera. We recommend starting with these suggestions If the camera or flash on your iPhone, iPad, or iPod touch isn't working:


"Remove case, accessory, or film and test

  1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
  2. Test the camera by trying to take a photo.
  3. Test the LED flash:
    1. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
    2. Tap the Flashlight button Flashlight icon.

If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting."


If the issue persists, contact Apple with this link: Get Support


Take care.

Mar 28, 2024 10:21 AM in response to jeffd55

What's not being recognized by Apple is that the front camera Portrait photos are not being correctly flagged as being in Portrait mode. You can't turn Portrait mode on or off on these photos. The meta data shows, for example, the f-stop data as reflecting the settings of Portrait mode! But the flag is not getting set correctly. It's a trivial fix if they would recognize the problem.

Oct 22, 2023 11:36 AM in response to ryane77

Hi ryane77,


Thank you for your reply! I removed the case and tested the flashlight and everything seems to be okay - it works every time. I also checked the FaceID and it also works just fine. The issue seems to be only the portrait mode in a selfie mode. Again, I take a selfie in portrait mode and the background blur is on, but when I check the photo at the gallery - it looks like a regular photo like I wasn't using the portrait mode at all. Please take a look at the example of how it looks when I'm taking a photo and what the result is.

Can it be related that I just updated to iOS 17.1? Or is it more of a technical issue?


Looking forward to hearing back from you.

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The portrait mode does not work (front camera), iPhone 14

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