I have a new iPad Pro 3rd gen. 9(5 month old). Checked maximum capacity percent and it is 91% after 6 cycles. Is this normal? Also noticed it is sluggish at times. iOS is up to date. Apple diagnostic didn’t work
iPad Pro, iPadOS 16
As iPad doesn't have a Battery Health feature, how did you establish the maximum battery capacity?
If you are experiencing difficulties, or have any concerns, you might be best advised to seek assistance directly from Apple Support - who can run remote diagnostic tests if needed. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
As iPad doesn't have a Battery Health feature, how did you establish the maximum battery capacity?
If you are experiencing difficulties, or have any concerns, you might be best advised to seek assistance directly from Apple Support - who can run remote diagnostic tests if needed. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Using unsupported methods to access the battery cycle count - such as using third-party Shortcuts to read data from Analytics files - may at best be unreliable, if they work at all. System software updates may change the format and content of Analytics data, requiring appropriate update of associated Shortcuts.
I got the number by looking at privacy>analytics
Apple app did not run diagnostics, but referred to Genius bar
iPad Pro 3rd gen maximum capacity percent 91% after 6 cycles.
