I bought an Apple Gift Card but it’s has only 15 digits instead of 16 digits and I can’t redeem it

bought an Apple Card from a store in my place but it’s has only 15 digits instead of 16 digits and I can’t redeem it



[Re-Titled by Moderator]


iPhone 12 Pro

Posted on Oct 21, 2023 9:37 AM

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Question marked as Top-ranking reply

Posted on Oct 21, 2023 11:05 AM

You certainly still have the proof of payment, return the card and ask for your money back.


See also:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

⤵️

Contact Apple Support.

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


Beware of -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support


3 replies
Question marked as Top-ranking reply

Oct 21, 2023 11:05 AM in response to Amodudula99

You certainly still have the proof of payment, return the card and ask for your money back.


See also:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

⤵️

Contact Apple Support.

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


Beware of -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support


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I bought an Apple Gift Card but it’s has only 15 digits instead of 16 digits and I can’t redeem it

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