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I bought an Apple Gift Card but it’s has only 15 digits instead of 16 digits and I can’t redeem it

bought an Apple Card from a store in my place but it’s has only 15 digits instead of 16 digits and I can’t redeem it



[Re-Titled by Moderator]


iPhone 12 Pro

Posted on Oct 21, 2023 9:37 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2023 11:05 AM

You certainly still have the proof of payment, return the card and ask for your money back.


See also:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

⤵️

Contact Apple Support.

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


Beware of -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support


3 replies
Question marked as Top-ranking reply

Oct 21, 2023 11:05 AM in response to Amodudula99

You certainly still have the proof of payment, return the card and ask for your money back.


See also:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

⤵️

Contact Apple Support.

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


Beware of -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support


May 8, 2024 4:46 AM in response to hardejare

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

I bought an Apple Gift Card but it’s has only 15 digits instead of 16 digits and I can’t redeem it

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