Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am unable to import video in photos from files

i don’t have any options of save video when i am tapping on the video there is no option of save video


and when i am trying drag and drop to photos from files then it is showing the pop up of some items not imported

iPhone 15 Pro Max, iOS 17

Posted on Oct 21, 2023 12:16 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2023 12:05 PM

Hi Whoanuragyadav, We appreciate you reaching out to us. We’d like to gather additional details that may help us be in a better position to assist you.

Have you tried using the Share button?


First launch the Files app.

Look for the video you are trying to save.

Tap on the Share button. It looks like a box with an arrow pointing upwards.

Then select "Save Video."


Let us know how that goes.

Take care!

Similar questions

1 reply
Question marked as Top-ranking reply

Oct 22, 2023 12:05 PM in response to Whoanuragyadav

Hi Whoanuragyadav, We appreciate you reaching out to us. We’d like to gather additional details that may help us be in a better position to assist you.

Have you tried using the Share button?


First launch the Files app.

Look for the video you are trying to save.

Tap on the Share button. It looks like a box with an arrow pointing upwards.

Then select "Save Video."


Let us know how that goes.

Take care!

I am unable to import video in photos from files

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.