Hi
can I ask how long it takes normally to get a reply from communityaccounts@apple.com
I've dropped an email but I’m hoping someone can get to me asap
The moderators are very busy what with more than 3 million users here. They should only be contacted for serious account problems.
Good afternoon, my name is Alexander! I have owned an iPhone 13 pro since 2022. And recently I bought an IPhone 15 pro max. Before purchasing, I checked it on your website using the serial number, the number matched! Here's the serial number. DVX2PH7R5H
Unfortunately the phone turned out to be a fake!!! I bought a fake. The phone is not original. The phone has Android system installed!!! I don't know what to do now! I really hope that you will help me! I really hope for you!
contacting community accounts