Why won’t my headphones turn on?
My beats solo headphones originally wouldn’t switch off but also wouldn’t connect to my phone.
they have now switched off and won’t switch back on even when plugged in.
User profile for user:
kamote0628
User level:
Community Specialist
Hi KelsieNairn,
We appreciate you reaching out to us.
We’d like to gather additional details that may help us be in a better position to assist you.
Have you had the chance to try a different charger to charge your Beats?
If yes, please try to reset your device.
Reset your Beats on-ear or over-ear headphones - Apple Support
If the issue persists, you can use the support page below to explore your service options.
Take care!