13 mini keeps disconnecting and reconnecting to internet

my 13 mini that i got back in september last year keeps disconnecting from the internet and reconnecting to it. im on the latest ios and i’ve restarted it atleast three times today. this started on friday, dont know how long it will last. please help i cant even send messages because we get horrible service here.

iPhone 13 mini

Posted on Oct 21, 2023 5:33 PM

Reply
10 replies

Oct 21, 2023 6:17 PM in response to silly09

silly09 Said:

"1, i dont have a mac, 2, id be screamed at if i reset the router"

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I mistook this for a Mac mini. So, see below. Resetting your router doesn't mean to factory reset it --it just would refresh issues --nothing would be reset.


Troubleshooting iPhone WiFi not Working:

Try The Following the the Order Provided:


I. Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support


II. What Else to Try:

A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. Cellular always overrules Wi-Fi.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More

Oct 27, 2023 4:24 PM in response to silly09

silly09 Said:

"i’ve restarted the router but its started changing from 5g to lte signal now [...]its also only my phone thats doing this so i have no clue what’s happening"

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Contact your Carrier. They provide you with the service of Cellular.


What you are seeing it what is available in your location. 5G is still working its way around the world. So, if it is going back-and-forth between the two, then 5G is not strong enough to keep still. But, your Carrier would know what services are available to you.

Oct 21, 2023 6:02 PM in response to silly09

silly09 Said:

"13 mini keeps disconnecting and reconnecting to internet: my 13 mini that i got back in september last year keeps disconnecting from the internet and reconnecting to it. im on the latest ios and i’ve restarted it atleast three times today. this started on friday, dont know how long it will last. please help i cant even send messages because we get horrible service here."

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Troubleshooting iPhone WiFi:


A. About having No Internet Connection:

Just because you are connected to a network, does not mean you have an Internet connection. You may be connected to an internal LAN, and not to the Internet.


A few thoughts to try...

I. Clear the Temporary Internet Files:


II. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


III. Boot in Safe Mode:

In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install. For instructions, go here: How to Use safe Mode on your Mac - Apple Support


IV. Try a New Admin User:

What happens when you create a new administrator user, and log into it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your Mac.


V. Reset your SMC and your NVRAM:

(Applies to Intel-Basel Macs Only) Sometimes changes (i.e. Installations) are made to the system and then settings (i.e. Networking) become corrupted, technically. So, reset both on your Mac. So, reset the SMC and reset the NVRAM or PRAM. It might take three tries. to fix this. So, be certain you have the time to do so.

Start With This:


VI. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back

Oct 21, 2023 7:24 PM in response to silly09

silly09 Said:

"i turned off cellular but the issue with restarting the router is my sister cant live without internet for 3mins maximum"

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Life without the Internet:

The Web isn't life-dependable --something we all take for granted nowadays.


Restart the Router:

What all the reluctancy? Unplug the router for 30 seconds, and then power it back on --that's all there is to it.

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13 mini keeps disconnecting and reconnecting to internet

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