How do I have over 100 more gigs of items when my iCloud storage is just 50 gigs?

undercoverecho Said:

"How do I have over 100 more gigs of items when my iCloud storage is just 50 gigs?: As the picture shows, my photos, messages, and backups alone take up over 150 gigs, which is more than 100 gigs over my current 50-gig plan. I also noticed this jump shortly after I moved into a new apartment, could that have something to do with it? How is this overflow of gigs possible and how can I get my plan back to normal? I have 10,519 photos and 1,533 videos."

-------

Thank you for the screenshot.

Troubleshooting iCloud Storage Inconsistencies:

Give Apple Support a call. Things are not showing up as they should. If you are only paying for 50GB of space, yet more is stored in there than should be, then you may never get access to those other photos. So, from here, I'd say contact Apple Support, and see if they can figure out why the inconsistency between the storage.

Apple Support Contact Us Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)