Is a upgraded or new phone better than a refurbished phone

If it’s a refurbished phone directly from Apple there isn’t much to worry about since you get the same 1 year warranty as you would for a new one. That is the “in general” answer. Many people choose refurbished phones for the savings and sometimes because of a preference of an older models looks/design/materials over newer ones.

By upgraded I assume you mean newest model (since at some point during the current model refurbished units of that same model will likely pop up from time to time)…and that just depends on the difference in the 2. If the refurbished one is a few model years old then the newest model then for all intents and purposes the newer one is “better” simply because of the newer technology, longer amount of time it will be supported…again assuming on how old the refurbished model is…faster chip, etc.

Hi Queendivakiki33,

Thank you for participating in the Apple Support Communities. We understand you're considering buying a refurbished iPhone or a new iPhone. This link explains more about refurbished iPhones which may help you choose: Refurbished iPhone Deals - Apple.

"What goes into a refurbished iPhone.

All refurbished iPhone models come with a new battery, new outer shell, are backed by a one-year warranty, have free delivery and returns, and also include:

•  Full functional testing, genuine Apple part replacements (if necessary), and a thorough cleaning
•  The original Operating System or a more recent versionFootnote
•  All refurbished devices are repackaged in a brand new box with all accessories and cables
•  High-quality materials and components allow a refurbished iPhone a second life and reduce its impact on the environment"

If you have further questions, contact Apple sales support: Contact - How to Contact Us - Apple.

Take care.