website issue in safari browser

Hi! I am encountering challenges with website loading while using the Safari browser on my MacBook. The website appears to be loading slowly or is not loading at all, which is impacting my browsing experience. I would appreciate any guidance or assistance in resolving this issue promptly.

iPhone 15

Posted on Oct 21, 2023 11:04 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2023 6:24 PM

Hi johnmuller1,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Are you experiencing the issue on multiple Wi-Fi networks?


If the issue is not network-related, please test if the issue persists on a newly created user account. 

  1. "On your Mac, choose Apple menu > System Settings, then click Users & Groups  in the sidebar. (You may need to scroll down.)
  2. Click the Add Account button below the list of users on the right (you may be asked to enter your password.)
  3. Click the New Account pop-up menu, then choose a type of user.
  4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
  5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.
  6. Click Create User."


You can use the article below as a reference.

Add a user or group on Mac - Apple Support


If you are experiencing the issue when signed in on a different user account, please check if the issue persists while on safe mode. Safe mode does a basic check of your startup disk, similar to using First Aid in Disk Utility.

Performing this step may help resolve the issue, or further isolate the issue.

Below is an article to help guide you through the process.

Use safe mode on your Mac - Apple Support




Take care!


1 reply
Question marked as Top-ranking reply

Oct 22, 2023 6:24 PM in response to johnmuller1

Hi johnmuller1,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Are you experiencing the issue on multiple Wi-Fi networks?


If the issue is not network-related, please test if the issue persists on a newly created user account. 

  1. "On your Mac, choose Apple menu > System Settings, then click Users & Groups  in the sidebar. (You may need to scroll down.)
  2. Click the Add Account button below the list of users on the right (you may be asked to enter your password.)
  3. Click the New Account pop-up menu, then choose a type of user.
  4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
  5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.
  6. Click Create User."


You can use the article below as a reference.

Add a user or group on Mac - Apple Support


If you are experiencing the issue when signed in on a different user account, please check if the issue persists while on safe mode. Safe mode does a basic check of your startup disk, similar to using First Aid in Disk Utility.

Performing this step may help resolve the issue, or further isolate the issue.

Below is an article to help guide you through the process.

Use safe mode on your Mac - Apple Support




Take care!


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website issue in safari browser

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