You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music - SIRI/Apple TV

Ever since the iOS 17, TVOS and MAC OS update I can no longer get SIRI to play a playlist on my HomePod. She says there is an issue and to try again. This used to work before the with no Apple Music subscription. Also I noticed on the Music app on AppleTV I no longer see my music Library which I did before the update.

I still have iTunes Match which I have had since it came out.

Has anyone else with no Apple Music subscription have the same happen to them?

HomePod, 17

Posted on Oct 22, 2023 8:13 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2023 9:12 AM

Hi Vito A.,


If you haven't already, please restart your HomePod and Apple TV.


Since they're not accessing your library correctly, it might make sense to sign out and sign back in with the Apple ID for each device. Make sure the one you use on HomePod and Apple TV are the same one you are using on your iPhone.


For further assistance you can contact Apple Support:

Get Support


Thanks for using the Apple Support Communities.

4 replies
Question marked as Top-ranking reply

Oct 23, 2023 9:12 AM in response to Vito A.

Hi Vito A.,


If you haven't already, please restart your HomePod and Apple TV.


Since they're not accessing your library correctly, it might make sense to sign out and sign back in with the Apple ID for each device. Make sure the one you use on HomePod and Apple TV are the same one you are using on your iPhone.


For further assistance you can contact Apple Support:

Get Support


Thanks for using the Apple Support Communities.

Apple Music - SIRI/Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.