Automation problem

I’m trying to toggle a text action with the email automation, but whenever I send an email to myself, the text doesn’t go off!

Posted on Oct 22, 2023 8:54 AM

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Question marked as Top-ranking reply

Posted on Oct 23, 2023 9:49 AM

Hey niles257,


When you add multiple criteria to a communication trigger, all criteria must be met for the automation to trigger. For example, an Email trigger containing a specified sender and recipient will not be activated until an email from that sender to that recipient arrives.

In order for the automation to work, all criteria such as Sender, Account, Recipient, and others much match. For more details about email and message triggers click here: Communication triggers in Shortcuts on iPhone or iPad.


Take care.

1 reply
Question marked as Top-ranking reply

Oct 23, 2023 9:49 AM in response to niles257

Hey niles257,


When you add multiple criteria to a communication trigger, all criteria must be met for the automation to trigger. For example, an Email trigger containing a specified sender and recipient will not be activated until an email from that sender to that recipient arrives.

In order for the automation to work, all criteria such as Sender, Account, Recipient, and others much match. For more details about email and message triggers click here: Communication triggers in Shortcuts on iPhone or iPad.


Take care.

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Automation problem

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