Our business was purchased from the previous owner. But they closed our business on Apple Map. Please help us so we can re-adjust it on Apple Map.


Posted on Oct 22, 2023 12:28 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2023 1:28 PM

phithuyenapollo wrote:


https://discussions.apple.com/content/attachment/a2290835-02a3-4edc-aec5-72a12c24beec

Hi phithuyenapollo,


First, try sending an issue report to Apple by going to your business’s listing, then the 3 dot symbol, then choose the option to report a problem. Select “Other or multiple things are wrong”, choose that the business is open, and add the business hours. A photo might help with the review process.


You can manage your Apple Maps listing through Apple Business Connect. Requests through Business Connect should go through much faster, as it recognizes that it’s from the business owner.


Hope that helps!

2 replies
Question marked as Top-ranking reply

Oct 22, 2023 1:28 PM in response to phithuyenapollo

phithuyenapollo wrote:


https://discussions.apple.com/content/attachment/a2290835-02a3-4edc-aec5-72a12c24beec

Hi phithuyenapollo,


First, try sending an issue report to Apple by going to your business’s listing, then the 3 dot symbol, then choose the option to report a problem. Select “Other or multiple things are wrong”, choose that the business is open, and add the business hours. A photo might help with the review process.


You can manage your Apple Maps listing through Apple Business Connect. Requests through Business Connect should go through much faster, as it recognizes that it’s from the business owner.


Hope that helps!

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Our business was purchased from the previous owner. But they closed our business on Apple Map. Please help us so we can re-adjust it on Apple Map.

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