My iCloud recently started downloading files in HEIC format instead of JPG. I have found a converter but it is a pain to have to go to a converter every time I want to download photos. When I am done I have a ZIP file and a HEIC file and then at last a JPG file. This is using unnecessary space on my computer. I use iCloud on my PC. Is there any way to set iCloud to save in JPG?
iPhone 13, iOS 16
Hi pslane,
They're downloading in that format because that's the format they're being sent to iCloud on. You'd need to change the setting on your iPhone to not use HEIC to prevent that from happening in the future. The only way to get them to JPG is what you're doing now; manually converting them from HEIC to JPG.
This article shows how to change that on the iPhone to make the pictures save in another format from the beginning: Using HEIF or HEVC media on Apple devices - Apple Support
Cheers.
Hi pslane,
They're downloading in that format because that's the format they're being sent to iCloud on. You'd need to change the setting on your iPhone to not use HEIC to prevent that from happening in the future. The only way to get them to JPG is what you're doing now; manually converting them from HEIC to JPG.
This article shows how to change that on the iPhone to make the pictures save in another format from the beginning: Using HEIF or HEVC media on Apple devices - Apple Support
Cheers.
Hello pslane,
We recommend contacting Microsoft to find out how to convert the files on a PC here: Microsoft Support
Cheers!
Thank you, but I use iCloud on my PC. Is there a way to change the setting there?
Icloud HEIC files a pain
