My iphone 7 wont turn on and says to connect to my computer and when I see it says update or reinstall and then it fails

Phone wont turn on and when connected to Mac says unable to restore...any advice?

iPhone XS, iOS 16

Posted on Oct 23, 2023 8:02 AM

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1 reply

Bob Timmons

Level 10

186,458 points

Oct 23, 2023 8:06 AM in response to miriamlat

There has likely been a hardware failure on your iPhone.

Make an appointment at the Apple Store or take the phone to an authorized Apple Service shop.

You can find a list of authorized service shops in your area using the link just below:

Find Locations

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My iphone 7 wont turn on and says to connect to my computer and when I see it says update or reinstall and then it fails

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