FineWoven cases staining MagSafe Chargers

Has anyone else experienced their FineWoven cases staining the white part of their MagSafe chargers? My partner and I have mulberry and black iPhone 15 Pro Max cases and MagSafe chargers on our nightstands. The color of the cases seems to be rubbing off on the white center. I tried to clean it but it does not seem to come off. It's not from friction, because you can see the outline of the depressed apple in the center of the MagSafe charger.

Note: unlike many others, I like the FineWoven cases (but still not as much as the leather ones). This is the only negative I've found so far.

Posted on Oct 23, 2023 9:38 AM

Reply
8 replies

Oct 24, 2023 11:18 AM in response to EcoMac

Hi there EcoMac,


Thank you for posting to Apple Support Communities.


It sounds like you are experiencing some unexpected behavior from your FineWoven Case with MagSafe.


We recommend that you contact Apple to investigate this. You can get ahold of them here: Get Support


You can also have the accessory examined at an Apple Authorized Service Provider, Apple Store, or Apple Authorized Distributor.


Take care.

Mar 29, 2024 3:29 AM in response to EcoMac

I am having a similar problem but with the finewoven wallet. Just bought it yesterday and today my silicone case has a blue ring around the apple Logo. I am really angry about this as it is not mentioned anywhere on apples site that it might rub off just by wearing the wallet stucked to the phone. See picture attached. Tomorrow visiting the store and see what they will do.

Oct 27, 2023 7:20 AM in response to EcoMac

After a chat and a few calls, Apple says because it is cosmetic they will take no action. I would like to know if anyone else has seen the staining of MagSafe chargers by FineWoven cases. Though technically cosmetic, this staining is between the use of two Apple products under normal use. I can't imaging I'm the only one seeing this and this is unknown within Apple.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

FineWoven cases staining MagSafe Chargers

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.