Can't connect AirPods to iPhone

AirPods not connected properly


[Re-Titled by Moderator]

iPhone 12 Pro, iOS 17

Posted on Oct 23, 2023 9:52 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2023 11:23 AM

Hey there harshairpodes,


Thanks for reaching out. We'd like to help!


To correct issues with your AirPods connecting, follow along with the steps below:


1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid.
6. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone or iPad.
8. Follow the steps on the screen of your iPhone or iPad.
9. If you still can't connect, reset your AirPods or contact Apple Support.

If your AirPods or AirPods Pro won't connect - Apple Support


Take care!


1 reply
Question marked as Top-ranking reply

Oct 24, 2023 11:23 AM in response to harshairpodes

Hey there harshairpodes,


Thanks for reaching out. We'd like to help!


To correct issues with your AirPods connecting, follow along with the steps below:


1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid.
6. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone or iPad.
8. Follow the steps on the screen of your iPhone or iPad.
9. If you still can't connect, reset your AirPods or contact Apple Support.

If your AirPods or AirPods Pro won't connect - Apple Support


Take care!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't connect AirPods to iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.