I7 storage missing

My phone has 32 GB of storage in the phone and it says I have 31.4 used and storage is full. But if I add everything in the phone together it’s only about 16.2 GB including the system requirements. How do I reclaim the missing 15.6 GB of space. I’ve just about deleted everything extra. And the lost space seems to be expanding as I delete things

iPhone 7, iOS 14

Posted on Oct 23, 2023 1:43 PM

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Question marked as Top-ranking reply

Posted on Oct 24, 2023 12:56 PM

Hello KWogan,


Be sure to also try scrolling all the way to the bottom of Settings > General > iPhone Storage as this can help to show the storage used by System Data/Other.


In some instances restarting the device can also help, if the added System Data/Other storage doesn't account for the remaining storage: Restart your iPhone - Apple Support


Also ensure the device is using the latest fixes/improvements by checking for any iOS updates: Update your iPhone or iPad - Apple Support


If nothing else has helped you can also reach out to Apple Support for an additional investigation here: Apple Support


Cheers

1 reply
Question marked as Top-ranking reply

Oct 24, 2023 12:56 PM in response to KWogan

Hello KWogan,


Be sure to also try scrolling all the way to the bottom of Settings > General > iPhone Storage as this can help to show the storage used by System Data/Other.


In some instances restarting the device can also help, if the added System Data/Other storage doesn't account for the remaining storage: Restart your iPhone - Apple Support


Also ensure the device is using the latest fixes/improvements by checking for any iOS updates: Update your iPhone or iPad - Apple Support


If nothing else has helped you can also reach out to Apple Support for an additional investigation here: Apple Support


Cheers

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I7 storage missing

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