Add payment method is greyed out and cant be clicked

Alyssa_36 Said:

"Add payment method is greyed out and cant be clicked: My add payment method on iCloud is greyed out and won’t work when I click it I have no parental controls on my phone and there is a card there which is my cousins but when I try to remove it, it doesn’t work and it won’t let me add a new payment method how do I fix this?"

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Troubleshooting to Adding a Method of Payment:

A. Sites to Use:

• Change, Add, or Remove Apple ID Payment Methods - Apple Support. See if you can manage your method of payment there.
• Payment Methods that you can Use with your Apple ID - Apple Support. See if your method of payment is an option in your location.

B. If Declined:

Go Here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support

No Success?

C. Contact Apple Support:

For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)