Iphone health app data sources

My Iphone health app all of a sudden started including the data (steps) from my husband’s iphone in my step total. I followed the directions above to uncheck his iphone on the data sources tab but it will not allow it to be unchecked. Help?!? How do I get it to uncheck the extra data source

Posted on Oct 24, 2023 6:31 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2023 7:44 AM

Hello DollyCC,


Do you share an Apple ID and have the same one signed into both devices? If so, we'd advise that you create a new one for one of you to use, then sign into it on your iPhone. Follow this guidance: How to create a new Apple ID - Apple Support and Sign in with your Apple ID - Apple Support.


In addition, did you have a chance to review this support article which was viewed prior to posting? Manage Health data on your iPhone, iPad, or Apple Watch - Apple Support.


We hope this helps. Let us know if we can assist with anything else at all. Take care.




1 reply
Question marked as Top-ranking reply

Oct 25, 2023 7:44 AM in response to DollyCC

Hello DollyCC,


Do you share an Apple ID and have the same one signed into both devices? If so, we'd advise that you create a new one for one of you to use, then sign into it on your iPhone. Follow this guidance: How to create a new Apple ID - Apple Support and Sign in with your Apple ID - Apple Support.


In addition, did you have a chance to review this support article which was viewed prior to posting? Manage Health data on your iPhone, iPad, or Apple Watch - Apple Support.


We hope this helps. Let us know if we can assist with anything else at all. Take care.




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone health app data sources

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.