Having trouble getting email on my iCloud.net account.

Here is the message I'm getting when sending an email from my comcast.net account to my iCloud.net account.


This is a system-generated message to inform you that your email could not


be delivered to one or more recipients. Details of the email and the error are as follows:



<**********>: Host or domain name not found. Name service error for


   name=icloud.net type=A: Host found but no data record of requested type


Reporting-MTA: dns; ms11p00im-qufo17282001.me.com


X-Postfix-Queue-ID: D46121E02F0


X-Postfix-Sender: rfc822; **********


Arrival-Date: Tue, 24 Oct 2023 18:06:20 +0000 (UTC)




Final-Recipient: rfc822; **********@**********


Original-Recipient: rfc822; **********


Action: failed


Status: 5.4.4


Diagnostic-Code: X-Postfix; Host or domain name not found. Name service error


   for name=icloud.net type=A: Host found but no data record of requested type


[Edited by Moderator]











 











MacBook Air 13″, macOS 11.7

Posted on Oct 24, 2023 12:05 PM

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1 reply

Oct 25, 2023 11:48 AM in response to drewajm

Hey there drewajm,


Thanks for reaching out to the Apple Support Communities.


If you're experiencing issues with receiving emails to your iCloud account, and based on the alert you're seeing, check out this link here for help: If iCloud Mail isn't working - Apple Support


If your recipient doesn't receive your message
1. If an “unknown address” or “undelivered mail returned” message appears in your Inbox after you send a message, go to your Sent mailbox and make sure that the recipient's email address is correct.
2. If you use macOS Mail or access your iCloud Mail using Safari or another supported web browser, check your Drafts, Sent, and Outbox mailboxes:
* If you see an unsent copy of the message in Drafts, try to send it again.
* If you see the message in your Outbox, make sure that you're connected to the Internet and use the steps above to select iCloud as the outgoing mail account.*
3. Ask the recipient to check their Junk mail folders or mailboxes. 
4. If your recipient still doesn't receive your message, but your message was sent without any alerts or “undelivered mail” messages, your message might be blocked or filtered by the iCloud Mail servers or the recipient's mail server. To find out, contact iCloud Support. You should also ask your recipient to contact their email administrator.


If the issue persists after going through the steps above, we'd recommend reaching out to Apple Support for additional help at this link here: Get Support - Apple


We hope that's able to help.


Take care.

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Having trouble getting email on my iCloud.net account.

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