Cannot login to my account

I have an apple ID and the password for it but cannot access it...


I don't have any devices that have access to the account. So it needs to be a fresh login.


The problem is as I haven't logged into the account for a while it sends me a text message to verify the login to and old phone number which I no longer have.


I then try and say I forgot my password and try to reset it but the security questions say they are incorrect which is wrong: They are what street I grew up on and where my parents met. I have tried every variant possible of capital, lowercase, some capitals some lower case etc. but it says my answers are wrong...they are not....


Is there anyway I can log into my account? This seems absurd as I have the password just not the phone number???


Any help?

Posted on Oct 24, 2023 1:46 PM

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Question marked as Top-ranking reply

Posted on Oct 25, 2023 4:13 AM

If you don't have access to any of your trusted devices or your trusted phone number, you must enroll in account recovery


How to use account recovery when you can’t reset your Apple ID password - Apple Support


2 replies

Oct 25, 2023 6:15 AM in response to WheelieNick

As mentioned in original post when you do the account recovery/password reset you are given two options. One they will send you an email (which is useless as the problem is that I can’t access my email. If I could then there wouldn’t be a problem. I would just log in). Two answer your security questions. Which again as stated I have done and it says they are incorrect which they aren’t.



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Cannot login to my account

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