My AirPods Pro (2nd generation, not 1st generation) make static sounds

I bought my airpods pro 2nd generation in October.

My AirPods Pro (2nd generation, not 1st generation) make static sounds.

and when I'm on the phone, the other person tells me voice is cut off.

iPhone 13 Pro, iOS 16

Posted on Oct 24, 2023 2:16 PM

Reply
1 reply

Oct 25, 2023 12:32 PM in response to rryj

Hello rryj,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with static sound in your AirPods and the microphone cutting out during calls. Try resetting the AirPods as described here to see if this resolves these issues: How to reset your AirPods and AirPods Pro - Apple Support


"You might need to reset your AirPods if they won't charge, or to fix a different issue.


  1. Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 
  1. Put your AirPods in their charging case, and keep the lid open. 
  2. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
  3. AirPods charging cases
  4. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."


We hope this helps.


Cheers!


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My AirPods Pro (2nd generation, not 1st generation) make static sounds

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