Find my friends

I always share my location with one person and now it turns off by itself and this has never happened.I updated my phone and restart the location services.I dont know what to do

iPhone 13 Pro Max, iOS 17

Posted on Oct 24, 2023 3:12 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2023 12:53 PM

Hi amylgomezz,


Updating and refreshing Location Services were both excellent troubleshooting steps. If you are sharing through an app like Messages, try sharing directly from Find My with these steps just to see if it helps:

1. Open the Find My app and select the People tab.
2. Tap the Add button .
Share your location with a friend in Find My on iPhone
4. Select Share My Location.
5. Enter the name or phone number of the person that you want to share your location with.
6. Select Send.
7. Choose Share Indefinitely.

Find people and share your location with Find My - Apple Support


You also want to make sure you have the correct settings enabled in Privacy & Security. You will need these to remain enabled to continuously share your location:


• Settings > Privacy & Security > Location Services > System Services > Share My Location

Regards

• Settings > Privacy & Security > Location Services > Find My

• Settings > Privacy & Security > Location Services > Maps

We suggest you set both of these to While Using the App or Widgets with Precise Location enabled.


It's also important to remember that Location Services uses Wi-Fi, Bluetooth, GPS and your cellular connection to triangulate your location. Make sure you keep those settings enabled, too.


Still no joy? Apple Support is your next step. They may have the diagnostic tools to help with more advanced troubleshooting. You can find ways to connect from the the Apple Support app on your iPhone or the Get Support portal in most countries.


Cheers!


1 reply
Question marked as Top-ranking reply

Oct 25, 2023 12:53 PM in response to amylgomezz

Hi amylgomezz,


Updating and refreshing Location Services were both excellent troubleshooting steps. If you are sharing through an app like Messages, try sharing directly from Find My with these steps just to see if it helps:

1. Open the Find My app and select the People tab.
2. Tap the Add button .
Share your location with a friend in Find My on iPhone
4. Select Share My Location.
5. Enter the name or phone number of the person that you want to share your location with.
6. Select Send.
7. Choose Share Indefinitely.

Find people and share your location with Find My - Apple Support


You also want to make sure you have the correct settings enabled in Privacy & Security. You will need these to remain enabled to continuously share your location:


• Settings > Privacy & Security > Location Services > System Services > Share My Location

Regards

• Settings > Privacy & Security > Location Services > Find My

• Settings > Privacy & Security > Location Services > Maps

We suggest you set both of these to While Using the App or Widgets with Precise Location enabled.


It's also important to remember that Location Services uses Wi-Fi, Bluetooth, GPS and your cellular connection to triangulate your location. Make sure you keep those settings enabled, too.


Still no joy? Apple Support is your next step. They may have the diagnostic tools to help with more advanced troubleshooting. You can find ways to connect from the the Apple Support app on your iPhone or the Get Support portal in most countries.


Cheers!


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