I recently bought a new iPad mini and updated pages. Everything is fine except, when I try to export a file from pages, it will no longer allow me to export as a .doc file. Instead it will only export a series of images. So right now I have a seventeen page document in pages, if I try to export it as a .doc, it will give me that option, but will spit out seventeen seperate image files, one for each page.
I’m stumped.
iPod, iOS 9
You are certainly following the correct process to export your Pages document as a Word file. Unless you are missing a screenshot, among the Share sheet options should be Save to Files.
You best approach to resolving the problem would be to Offload the Pages App - perform a restart of your iPad - and then re-install the Pages App.
To offload the Pages App:
Settings > General > iPad Storage - scroll down the list of installed Apps to Pages, tap, then select Offload App
Close-out the Settings App, then force-restart your iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
After restarting your iPad, re-install pages from the App Store:
You are certainly following the correct process to export your Pages document as a Word file. Unless you are missing a screenshot, among the Share sheet options should be Save to Files.
You best approach to resolving the problem would be to Offload the Pages App - perform a restart of your iPad - and then re-install the Pages App.
To offload the Pages App:
Settings > General > iPad Storage - scroll down the list of installed Apps to Pages, tap, then select Offload App
Close-out the Settings App, then force-restart your iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
After restarting your iPad, re-install pages from the App Store:
If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are happy to proceed, you can perform the reset from iPad settings:
Settings > General > Transfer or Reset iPad > Reset > Reset All Settings
If the problem still doesn’t clear, the next step is to reset the iPad to factory settings - after which you will need to restore your data from your backup:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
Hi Reddkryten,
I’m trying to reproduce the issue, i checked if i can export text file and it looks fine.
Do you have any other elements in your page except text?
Do you try to export it as “word file”?
Yes. Here is the path I took.
I did wonder if there was something wrong with the document I was using (it was a form I downloaded) but I just tried with a new blank document I created and I’m still having the same issue.
and despite selecting word doc, it wants to export an image. The file saved was a png.
Thank you for all this.
However, unfortunately, I uninstalled, restarted and reinstalled Pages… but nothing had changed.
Can no longer export as .Doc files, only images
