trying to add new phone number to account, it is saying this number is in use. It is anew phone number

Trying to set up my new apple ID. Got a new phone with new phone number. When entering it says this number is already in use


Posted on Oct 24, 2023 9:06 PM

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Posted on Oct 24, 2023 9:17 PM

The phone number is almost certainly in use as a trusted number by another Apple ID as the error message describes. Phone numbers are recycled by carriers because there is a finite supply. You could potentially contact Apple Support to see if there are any steps you could take to move forward, but you will likely need to request a new phone number from your carrier. It is an unfortunate situation, but one not easily resolved due to Apple's strict security and privacy policies.


Contact - Official Apple Support


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Question marked as Top-ranking reply

Oct 24, 2023 9:17 PM in response to Eveje

The phone number is almost certainly in use as a trusted number by another Apple ID as the error message describes. Phone numbers are recycled by carriers because there is a finite supply. You could potentially contact Apple Support to see if there are any steps you could take to move forward, but you will likely need to request a new phone number from your carrier. It is an unfortunate situation, but one not easily resolved due to Apple's strict security and privacy policies.


Contact - Official Apple Support


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trying to add new phone number to account, it is saying this number is in use. It is anew phone number

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