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I have a Microsoft 10 (64-bit) PC running iTunes Version 12.10.11.2. When I go to Help --> Check for Updates, I get an iTunes info box that says, "A new version of iTunes (12.13) is available. Would you like to download it now?
I believe there is no such version of iTunes. When I download it and try to install it, I get error messages.
Is anybody else running into this problem?
[Re-Titled by Moderator]
Windows, Windows 10
This link will always get the current non-Microsoft Store version of iTunes and maybe useful for those needing to switch:
tt2
This link will always get the current non-Microsoft Store version of iTunes and maybe useful for those needing to switch:
tt2
The version that I have installed is Version 12.13.0.9. It won't update my iPhone 15 Pro max. Just keeps telling me I have to update iTunes in order for the iPhone to update. Round and round we go.
Just found the fix.
Go to windows Store and install iTunes (without removing the old version first). it will remove / re-install iTunes.
Hello usmagrad,
You can use the steps and links from this resource to update iTunes: Download and use iTunes for Windows 10 - Apple Support
Should you continue to see that prompt about a new version of iTunes, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to assist further.
Take care.
Same issue for me.
I just installed the MS Store version of iTunes and am now running version 12.13.0.9. Let's see how this works out over time.
Just found the fix.
Go to windows Store and install iTunes (without removing the old version first). it will remove / re-install iTunes.
chuckbl -
The link you posted was what I used to download and install my current version of iTunes, 12.10.11.2. By the way, the Apple store lists iTunes 12.10.11 as the latest version available, so I have no clue why the reference to version 12.13 pops up.
I've tried to use the Microsoft Store version of iTunes, but I could never get it to work correctly.
Thanks for your help.
The advice from others about updating via Microsoft Store, without deleting previous version works. I was having an issue with my music library and encountered many issues uninstalling and reinstalling due to 12.13 update (5 hour session and another 3 hour session with apple support).
Another method is to use the Apple Software Updater on Microsoft computer and it should pick up the change.
Due to the fault finding with Apple support I was told to delete app. Many issues going to Microsoft Store in first instance (faulty installs). In the end, from Apple website, I installed linked version 12.10.11 (64 bit). It installs and gives a message 'Itunes library.itl can't be loaded because it was created by a later version'. I then used Apple software updater, which presented the new version 12.13 and Itunes update worked.
On my computer, I right clicked Itunes and 'run as administrator'.
When installing the store version on WIndows 11 the iphone synchronization in iTunes doesn't work due to missing drivers. For me it's only working by using desktop version of iTunes. Just migrated to Win11, on Win10 this was no issue at all.
Hello usmagrad,
Since you are still unable to update iTunes you'll want to reach out to Apple Support so that they can look into this behavior further: Apple Support
Take care.
thank you so much
You're welcome. 🙂
tt2
There is an iTunes version 12.13. As a matter of fact, I just downloaded iTunes version 12.13.2.3
Error occurs when trying to update my iTunes to Version 12.13 for Windows
