iMessage is grayed out in my settings. I am not able to send an iMessage to a contact.

When I try to send a message to a contact, it is telling me that I need to iMessage needs to be enabled. In settings, it is grayed out.

Posted on Oct 25, 2023 8:43 AM

Reply
Question marked as Best reply

Posted on Oct 25, 2023 8:49 AM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


2 replies
Question marked as Best reply

Oct 25, 2023 8:49 AM in response to Osipm

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


iMessage is grayed out in my settings. I am not able to send an iMessage to a contact.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.