I have an iphone 12 pro. I use outlook on my pc. I have many recurring appts which sync to the calendar on the phone. However NO updates to individual occasions are reflected. If I add details to one occurrence on outlook the details do not show on the phone. If I shift an occurrence, they do not show on the phone calendar. I am no longer able to rely on the calendar on my phone at all!
iPhone 12 Pro, iOS 16
Greetings cpouliot,
It sounds like your Outlook calendar is not syncing with your iPhone. We know how important this is for you, and we will help get you to the right place to find a resolution.
Things to check first
1. Check the system status of iCloud Contacts, Calendars, or Reminders for services outages or connection issues.
2. If a reminder isn't showing up on some of your devices, make sure that your iPhone and iPad have the latest version of iOS or iPadOS, or that your Mac has the latest version of macOS.
3. Make sure that you're signed in to iCloud with the same Apple ID on all of your devices. Then, check that you turned on Contacts, Calendars, and Reminders in your iCloud settings.
4. Check that the date and time settings on your device are correct for your current location.
5. If you use iCloud for Windows to sync your Contacts and Calendar with Outlook on your PC, make sure that you've updated to the latest version of Windows. Then follow these steps to sign out and sign back in again.
From the same support article, you can also try:
Microsoft Windows
After each step, check your contacts and calendars.
Refresh Outlook
Click Refreshin Outlook.
Turn off iCloud Contacts and Calendar, then turn it back on
1. Open iCloud for Windows.
2. Deselect Contacts and Calendars, then click Apply.
3. Wait a few seconds, select Contacts and Calendars, then click Apply.
4. Open Outlook.
Make sure the iCloud Outlook Add-in is active
In Outlook 2010 and later:
1. Click the File menu.
2. Click Options in the left panel.
3. Click Add-Ins in the left panel of the Outlook Options window.
4. Look at the list of add-ins in the Active Application Add-Ins section.
5. Select the iCloud Outlook Add-in.
Learn how to manage Add-ins with Microsoft Outlook
Check your default account in Outlook
In Outlook 2010 and later:
1. Click the File menu.
2. Select Info > Account Settings > Data Files.
3. If iCloud is the default account in the Comments column, select a different account, and click Set as Default.
If Outlook isn't syncing
1. Close Outlook.
2. Open iCloud for Windows, then click Sign out.
3. Enter your Apple ID and password, then click Sign In.
4. Click Contacts and Calendars and click Apply.
Restart your computer
After you restart your computer, check if you fixed the issue.
These steps are located in this support article: If your iCloud Contacts, Calendars, or Reminders won’t sync - Apple Support
Cheers.
Greetings cpouliot,
It sounds like your Outlook calendar is not syncing with your iPhone. We know how important this is for you, and we will help get you to the right place to find a resolution.
Things to check first
1. Check the system status of iCloud Contacts, Calendars, or Reminders for services outages or connection issues.
2. If a reminder isn't showing up on some of your devices, make sure that your iPhone and iPad have the latest version of iOS or iPadOS, or that your Mac has the latest version of macOS.
3. Make sure that you're signed in to iCloud with the same Apple ID on all of your devices. Then, check that you turned on Contacts, Calendars, and Reminders in your iCloud settings.
4. Check that the date and time settings on your device are correct for your current location.
5. If you use iCloud for Windows to sync your Contacts and Calendar with Outlook on your PC, make sure that you've updated to the latest version of Windows. Then follow these steps to sign out and sign back in again.
From the same support article, you can also try:
Microsoft Windows
After each step, check your contacts and calendars.
Refresh Outlook
Click Refresh
Turn off iCloud Contacts and Calendar, then turn it back on
1. Open iCloud for Windows.
2. Deselect Contacts and Calendars, then click Apply.
3. Wait a few seconds, select Contacts and Calendars, then click Apply.
4. Open Outlook.
Make sure the iCloud Outlook Add-in is active
In Outlook 2010 and later:
1. Click the File menu.
2. Click Options in the left panel.
3. Click Add-Ins in the left panel of the Outlook Options window.
4. Look at the list of add-ins in the Active Application Add-Ins section.
5. Select the iCloud Outlook Add-in.
Learn how to manage Add-ins with Microsoft Outlook
Check your default account in Outlook
In Outlook 2010 and later:
1. Click the File menu.
2. Select Info > Account Settings > Data Files.
3. If iCloud is the default account in the Comments column, select a different account, and click Set as Default.
If Outlook isn't syncing
1. Close Outlook.
2. Open iCloud for Windows, then click Sign out.
3. Enter your Apple ID and password, then click Sign In.
4. Click Contacts and Calendars and click Apply.
Restart your computer
After you restart your computer, check if you fixed the issue.
These steps are located in this support article: If your iCloud Contacts, Calendars, or Reminders won’t sync - Apple Support
Cheers.
Edits to recurring calendar events do not update to the phone calendar
