You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot reset security questions We do not have sufficient information to reset your security questions.

I have my password but I forgot my security questions. I get this error: "Cannot reset security questions

We do not have sufficient information to reset your security questions."

I can't find anywhere to send this error. What should I do?

MacBook Pro 15″, macOS 12.2

Posted on Oct 25, 2023 11:53 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2023 11:54 AM

You need to set up two-factor authentication or contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.


(246181)

1 reply

Cannot reset security questions We do not have sufficient information to reset your security questions.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.