Downloading or updating app.

Let me start off by saying; All of my apple devices are connected to my same iCloud account so this is effecting all of them..

However when i try to download a new app or redownload an old app I’ve removed in the past or even when i am trying to update a app I keep getting a message that reads

“Your account has been disabled in the App Store and iTunes.”


I have done everything I could thing of to try to see if it was something I was doing wrong I even went and updated all my privacy settings, I went through everything on my account and phone trying to see if there was something I could fix but nothing has worked for me…. I know you get lots of emails and problems so I wasn’t trying to come with my problems but like I said I have tried everything even watched YouTube videos of people that have gone through the same thing and I tried what they were suggesting and nope didn’t work….. please attempt to help me out with this.

I am very thankful for your help. Thanks so much again I appreciate you all!




iPhone 14 Pro, iOS 17

Posted on Oct 25, 2023 4:35 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2023 4:38 PM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or…


Contact Apple for support and service


You can’t fix this on your end.


~Katana-San~

1 reply
Question marked as Top-ranking reply

Oct 25, 2023 4:38 PM in response to Miatheprincess

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or…


Contact Apple for support and service


You can’t fix this on your end.


~Katana-San~

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Downloading or updating app.

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