So I’m still having issues with my Apple Music animated cover art isn’t working even after I turned off reduce motion, low power mode, an turned on and also restarted my phone multiple times and the animated cover art on it still isn’t working. I’m not sure if it has to do with the phone I have which is (iPhone 11) but it’s not working and idk what to do.
Hi IamRhia,
We appreciate you reaching out to us.
We’d like to gather additional details that may help us be in a better position to assist you.
Are you experiencing the issue with multiple animated covers?
If yes, please check for a software update and make sure that you are running the latest version of iOS.
While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues.
Kindly secure a backup and update.
How to back up your iPhone, iPad, and iPod touch - Apple Support
Update your iPhone or iPad - Apple Support
If the issue persists, please reach out to us using the support link below so we can take a closer look into the issue.
Take care!
Animated cover art not working
